Avalara incident
Avalara AvaTax Tax Calculation Service Item Update Delays
Resolved after 4 days 9 hours, affecting Tax Calculation Service, on May 2, 2026.
Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.
Affected components
Update timeline
- investigating May 06, 2026, 10:30 AM UTC
Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.
- identified May 06, 2026, 05:22 PM UTC
Avalara AvaTax Tax Calculation Service customers may be experiencing delays seeing updates to newly created or updated Items. There is no immediate impact to Tax Calculation calls. A response team is actively investigating the issue. This page will be kept up to date with new information.
- resolved May 06, 2026, 07:31 PM UTC
The Avalara AvaTax Tax Calculation Service has been fully restored.
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