Resolved after 54 minutes, affecting APS - Model Derivative and Fusion and 1 more, on August 13, 2026.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Affected components
Update timeline
- investigating Aug 13, 2026, 01:18 PM UTC
We are investigating an issue where customers are experiencing latency when accessing APS - Model Derivative. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Aug 13, 2026, 01:56 PM UTC
We are continuing to investigate where customers are experiencing latency when accessing APS - Model Derivative. We subsequently identified where customers are unable to generate translations and thumbnails in APS - Model Derivative, Fusion and Fusion Team. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Aug 13, 2026, 02:12 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
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