- Detected by Pingoru
- Oct 15, 2026, 08:16 PM UTC
- Resolved
- Oct 15, 2026, 09:35 PM UTC
- Duration
- 1h 18m
Affected: Forma Mobile App
Timeline · 3 updates
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investigating Oct 15, 2026, 08:16 PM UTC
We are investigating reports where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 15, 2026, 09:13 PM UTC
We are continuing to investigate where customers are experiencing application crashes on iOS devices when attempting to create new tasks in Sheets across all PlanGrid projects within the Forma Mobile App in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Oct 15, 2026, 09:35 PM UTC
After further review, no customer impact was identified. We apologize for any confusion caused by the previous notification.
Read the full incident report →
- Detected by Pingoru
- Oct 13, 2026, 09:41 PM UTC
- Resolved
- Oct 14, 2026, 12:16 AM UTC
- Duration
- 2h 35m
Affected: Forma - InsightForma Build
Timeline · 5 updates
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investigating Oct 13, 2026, 09:41 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to generate reports from forms module within Forma Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 13, 2026, 09:49 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to generate reports from forms module within Forma Build in the US region. We subsequently determined that the cause of this issue was also affecting Forma - Insight in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 13, 2026, 10:39 PM UTC
We are continuing to investigate the issue where customers are experiencing delays with report generation from the Forms module within Forma Build and Forma Insight, as well as Data Connector extracts, in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 13, 2026, 11:39 PM UTC
We are continuing to investigate the issue where customers are experiencing delays with report generation from the Forms module within Forma Build and Forma Insight, as well as Data Connector extracts, in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Oct 14, 2026, 12:16 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Oct 13, 2026, 07:44 PM UTC
- Resolved
- Oct 13, 2026, 08:53 PM UTC
- Duration
- 1h 8m
Affected: Flow Platform GraphQL API
Timeline · 2 updates
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investigating Oct 13, 2026, 07:44 PM UTC
We are investigating an issue where customers are unable to create personal storage projects, create assets or upload binaries Flow Platform GraphQL API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Oct 13, 2026, 08:53 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Oct 13, 2026, 12:49 PM UTC
- Resolved
- Oct 13, 2026, 01:04 PM UTC
- Duration
- 14m
Affected: Other Business Systems
Timeline · 2 updates
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investigating Oct 13, 2026, 12:49 PM UTC
We are investigating an issue where customers are unable to view or open shared model files in Autodesk Viewer. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Oct 13, 2026, 01:04 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Oct 13, 2026, 07:37 AM UTC
- Resolved
- Oct 13, 2026, 11:56 AM UTC
- Duration
- 4h 19m
Affected: Forma Build (Australia)Forma Build (European Union)Forma Data Management (Australia)Forma Data Management (European Union)
Timeline · 5 updates
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investigating Oct 13, 2026, 07:37 AM UTC
We are investigating reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 13, 2026, 08:36 AM UTC
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 13, 2026, 09:36 AM UTC
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 13, 2026, 10:42 AM UTC
We are continuing to investigate reports where customers are unable to create issues using pushpins in Forma Data Management and Forma Build in the European Union and Australia region. We will provide an update within 2 hours or sooner if we have more information to share.
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resolved Oct 13, 2026, 11:56 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2026, 11:29 AM UTC
- Resolved
- Oct 09, 2026, 12:14 PM UTC
- Duration
- 45m
Affected: APS - Webhooks
Timeline · 1 update
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resolved Oct 09, 2026, 12:26 PM UTC
On October 09, 2026 at 03:29 AM PST, Autodesk identified an issue where customers were unable to create hooks in APS - Webhooks. Once the issue was resolved on October 09, 2026 at 04:14 AM PST, APS - Webhooks returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2026, 09:54 AM UTC
- Resolved
- Oct 09, 2026, 10:43 AM UTC
- Duration
- 48m
Affected: BIM 360 Docs (European Union)Revit Cloud Worksharing / Cloud Models (European Union)Forma Data Management (European Union)
Timeline · 4 updates
Read the full incident report →
- Detected by Pingoru
- Oct 08, 2026, 07:49 PM UTC
- Resolved
- Oct 09, 2026, 03:50 AM UTC
- Duration
- 8h 1m
Affected: Forma BuildForma Data Management
Timeline · 7 updates
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investigating Oct 08, 2026, 07:49 PM UTC
We are investigating reports of customers experiencing an issue where they are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 08, 2026, 08:49 PM UTC
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 08, 2026, 09:49 PM UTC
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 08, 2026, 10:58 PM UTC
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 08, 2026, 11:49 PM UTC
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 09, 2026, 12:54 AM UTC
We are continuing to investigate an issue where customers are unable to complete project setup for projects created from templates within Forma Build and Forma Data Management in the US region. We will provide an update within 4 hours or sooner if we have more information to share.
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resolved Oct 09, 2026, 03:50 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2026, 12:06 PM UTC
- Resolved
- Oct 07, 2026, 12:15 PM UTC
- Duration
- 9m
Affected: Flow Platform GraphQL APIFlow Platform PermissionsFlow Platform Provisioning
Timeline · 1 update
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resolved Oct 07, 2026, 02:23 PM UTC
On October 07, 2026 at 05:06 AM PDT, Autodesk identified an issue where a subset of customers experienced latency while accessing the Flow Platform GraphQL API, Flow Platform Permissions and Flow Platform Provisioning. Once the issue was resolved on October 07, 2026 at 05:15 AM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Oct 07, 2026, 12:06 PM UTC
- Resolved
- Oct 07, 2026, 01:20 PM UTC
- Duration
- 1h 14m
Affected: FusionFusion Team
Timeline · 1 update
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resolved Oct 07, 2026, 10:39 PM UTC
On October 07, 2026 at 05:06 AM PDT, Autodesk identified an issue where a subset of customers experienced latency saving Configurations and Configured Designs, loading Properties and BOM (Bill of Materials) panels, and Create Version workflows within Fusion and Fusion Team. Once the issue was resolved on October 07, 2026 at 06:20 AM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Oct 06, 2026, 05:44 PM UTC
- Resolved
- Oct 06, 2026, 09:01 PM UTC
- Duration
- 3h 16m
Affected: Other Business Systems
Timeline · 4 updates
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investigating Oct 06, 2026, 05:44 PM UTC
We are investigating a service disruption caused by a third-party service provider that is affecting a subset of customers in the Oceania region including Australia, New Zealand, and Pacific Island countries experiencing issues using passkey sign-in when accessing multiple Autodesk products. As a workaround, affected customers can continue to sign in using their email address and password or another available sign-in method. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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identified Oct 06, 2026, 06:34 PM UTC
We have identified the source of the problem that is affecting a subset of customers in Australia, New Zealand, and the Pacific Islands experiencing issues using passkey sign-in when accessing multiple Autodesk products. As a workaround, affected customers can continue to sign in using their email address and password or another available sign-in method. We are actively working with our third-party service provider to restore services as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
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identified Oct 06, 2026, 07:35 PM UTC
We are continuing to work on resolving this service disruption caused by a third-party service provider that is affecting a subset of customers in Australia, New Zealand, and the Pacific Islands experiencing issues using passkey sign-in when accessing multiple Autodesk products. Subsequently, we identified that additional authentication methods, including Time-based One-Time Password (TOTP) and Text messaging (SMS) authentication, were also impacted for a subset of users in all regions. As a workaround, affected customers can continue to sign in using their email address and password or another available sign-in method. We will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Oct 06, 2026, 09:01 PM UTC
All services have returned to normal operation. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 05:39 PM UTC
- Resolved
- Oct 01, 2026, 05:51 PM UTC
- Duration
- 11m
Affected: FusionFusion OnlineFusion Team
Timeline · 2 updates
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investigating Oct 01, 2026, 05:39 PM UTC
We are investigating an issue where a subset of Fusion customers are unable to open non-native CAD files uploaded through Fusion Web. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Oct 01, 2026, 05:51 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 05:34 PM UTC
- Resolved
- Oct 01, 2026, 06:13 PM UTC
- Duration
- 39m
Affected: Forma Build (Canada)Forma Build (Germany)Forma Build (India)Forma Build (Japan)Forma Build (UK)
Timeline · 2 updates
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investigating Oct 01, 2026, 05:34 PM UTC
We are investigating an issue where customers are unable to publish sheets within Forma build. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Oct 01, 2026, 06:13 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 10:13 AM UTC
- Resolved
- Oct 01, 2026, 12:52 PM UTC
- Duration
- 2h 38m
Affected: FPTRFPTR Notifications and WebhooksFPTR TranscodingFPTR Site Activity MonitorFPTR HomeFPTR Live Review
Timeline · 5 updates
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investigating Oct 01, 2026, 10:13 AM UTC
We are investigating reports of customers experiencing an issue where they are unable to access FPTR and FPTR Home. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Oct 01, 2026, 10:28 AM UTC
We are continuing to investigate an issue where customers are unable to access Flow Production Tracking. We will provide an update within 60 minutes or sooner if we have more information to share.
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identified Oct 01, 2026, 11:29 AM UTC
We have identified the cause of the issue where customers are unable to access Flow Production Tracking. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
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identified Oct 01, 2026, 12:26 PM UTC
We are continuing to work on resolving this issue where customers are unable to access Flow Production Tracking as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Oct 01, 2026, 12:52 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Oct 01, 2026, 04:32 AM UTC
- Resolved
- Oct 01, 2026, 05:01 AM UTC
- Duration
- 29m
Affected: Autodesk account
Timeline · 2 updates
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investigating Oct 01, 2026, 04:32 AM UTC
We are investigating an issue where customers may be unable to view their subscribed products or manage users through their Autodesk Account. We are actively looking into this issue and will provide an update within 60 minutes, or sooner if additional information becomes available.
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resolved Oct 01, 2026, 05:01 AM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Sep 30, 2026, 02:23 PM UTC
- Resolved
- Sep 30, 2026, 03:16 PM UTC
- Duration
- 53m
Affected: PlanGrid
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- Sep 29, 2026, 01:20 PM UTC
- Resolved
- Sep 29, 2026, 02:13 PM UTC
- Duration
- 52m
Affected: BIM CollaborateBIM Collaborate (European Union)
Timeline · 2 updates
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investigating Sep 29, 2026, 01:20 PM UTC
We are investigating an issue where customers are unable to access model lists in BIM Collaborate in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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resolved Sep 29, 2026, 02:13 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
- Detected by Pingoru
- Sep 26, 2026, 08:15 PM UTC
- Resolved
- Sep 26, 2026, 09:14 PM UTC
- Duration
- 58m
Affected: BIM 360 Field
Timeline · 3 updates
Read the full incident report →
- Detected by Pingoru
- Sep 25, 2026, 07:27 PM UTC
- Resolved
- Sep 25, 2026, 07:38 PM UTC
- Duration
- 11m
Affected: BIM 360 Account AdministrationForma - Admin Console
Timeline · 1 update
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resolved Sep 25, 2026, 10:34 PM UTC
On September 25, 2026 at 12:27 PM PDT, Autodesk identified an issue where customers experienced intermittent latency and errors while loading pages in BIM 360 Account Administration and Forma - Admin Console. Once the issue was resolved on September 25, 2026 at 12:38 PM PDT, BIM 360 Account Administration and Forma - Admin Console returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Sep 24, 2026, 08:58 AM UTC
- Resolved
- Sep 24, 2026, 09:15 AM UTC
- Duration
- 17m
Affected: Forma Design Collaboration (India)
Timeline · 1 update
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resolved Sep 24, 2026, 11:22 AM UTC
On September 24, 2026 at 1:58 AM PDT, Autodesk identified an issue where customers experienced intermittent errors when accessing Forma Design Collaboration in India region. Once the issue was resolved on September 24, 2026 at 2:15 AM PDT, Forma Design Collaboration returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Sep 22, 2026, 05:42 PM UTC
- Resolved
- Sep 22, 2026, 08:45 PM UTC
- Duration
- 3h 3m
Affected: Fusion
Timeline · 3 updates
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investigating Sep 22, 2026, 05:42 PM UTC
We are investigating an issue where a subset of Fusion customers may experience issues downloading Fusion or may have their subscription and product access incorrectly recognized in Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
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investigating Sep 22, 2026, 06:48 PM UTC
We are continuing to investigate an issue where a subset of Fusion customers may experience issues downloading Fusion or may have their subscription and product access incorrectly recognized in Autodesk Account. We will provide an update within 3 hours or sooner if we have more information to share.
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resolved Sep 22, 2026, 08:45 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Read the full incident report →
Notice September 22, 2026 - Detected by Pingoru
- Sep 22, 2026, 04:32 AM UTC
- Resolved
- Sep 22, 2026, 04:43 AM UTC
- Duration
- 11m
Affected: BIM 360 DocsAPS - Data ManagementBIM 360 ReportsRevit Cloud Worksharing / Cloud ModelsForma BuildForma Data Management
Timeline · 2 updates
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2026, 02:08 PM UTC
- Resolved
- Sep 17, 2026, 02:24 AM UTC
- Duration
- 12h 15m
Affected: Fusion Manage
Timeline · 1 update
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resolved Sep 16, 2026, 02:08 PM UTC
On September 15, 2026, at 10:00 AM PDT, Autodesk identified an issue where customers using webhook-based workflows in Fusion Manage experienced significant delays in workflow execution due to delayed webhook event processing. Once the issue was resolved on September 15, 2026, at 07:24 PM PDT, Fusion Manage returned to normal operation. This is a retroactive notification, as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Sep 16, 2026, 08:59 AM UTC
- Resolved
- Sep 16, 2026, 03:45 PM UTC
- Duration
- 6h 45m
Affected: Autodesk accountAutodesk SupportAutodesk Assistant
Timeline · 7 updates
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2026, 09:04 PM UTC
- Resolved
- Sep 11, 2026, 12:45 PM UTC
- Duration
- 15h 40m
Affected: Tinkercad
Timeline · 14 updates
Read the full incident report →