Autodesk incident

Forma Build | Forma Mobile App | Forma Data Management

Resolved after 6 hours 36 minutes, affecting Forma Mobile App and Forma Mobile App (Australia) and 1 more, on July 28, 2026.

resolved Jul 28, 2026, 09:45 PM UTC

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Started
Jul 28, 2026, 03:08 PM UTC
Resolved
Jul 28, 2026, 09:45 PM UTC
Duration
6h 36m
Detected by Pingoru
Jul 28, 2026, 03:08 PM UTC

Affected components

Forma Mobile AppForma Mobile App (Australia)Forma Mobile App (Canada)Forma Mobile App (European Union)Forma Mobile App (Germany)Forma Mobile App (India)Forma Mobile App (Japan)Forma Mobile App (UK)Forma BuildForma Build (Australia)

Update timeline

  1. investigating Jul 28, 2026, 03:08 PM UTC

    We are investigating reports of customers experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Jul 28, 2026, 04:20 PM UTC

    We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. investigating Jul 28, 2026, 05:26 PM UTC

    We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. investigating Jul 28, 2026, 06:15 PM UTC

    We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.

  5. investigating Jul 28, 2026, 07:22 PM UTC

    We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.

  6. investigating Jul 28, 2026, 08:16 PM UTC

    We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.

  7. investigating Jul 28, 2026, 09:17 PM UTC

    We are continuing to investigate an issue where customers are experiencing delayed file processing after uploads in Forma Build, Forma Mobile App and Forma Data Management. We will provide an update within 60 minutes or sooner if we have more information to share.

  8. resolved Jul 28, 2026, 09:45 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

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