Autodesk incident

Autodesk Account Portal

Resolved after 1 hour 7 minutes, affecting Autodesk account, on July 9, 2026.

resolved Jul 09, 2026, 04:12 PM UTC

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Started
Jul 09, 2026, 03:04 PM UTC
Resolved
Jul 09, 2026, 04:12 PM UTC
Duration
1h 7m
Detected by Pingoru
Jul 09, 2026, 03:04 PM UTC

Affected components

Autodesk account

Update timeline

  1. investigating Jul 09, 2026, 03:04 PM UTC

    We are investigating an issue with customers are not be able to see the latest token usage data in Account Portal. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. resolved Jul 09, 2026, 04:12 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

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