Autodesk incident
Autodesk Docs (Germany | Australia | Canada | India | Japan | UK | US region)
Resolved after 2 hours 43 minutes, affecting Forma Data Management and Forma Data Management (Australia) and 1 more, on March 24, 2026.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Affected components
Update timeline
- investigating Mar 24, 2026, 04:46 PM UTC
We are investigating reports where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs in the US region. We will provide an update within 60 minutes or sooner if more information becomes available.
- investigating Mar 24, 2026, 05:17 PM UTC
We are continuing to investigate reports where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs across multiple regions. We will provide an update within 60 minutes or sooner if more information becomes available.
- identified Mar 24, 2026, 06:17 PM UTC
We have identified the cause of the issue where customers are unable to upload files and experiencing latency in processing projects in Autodesk Docs across multiple regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Mar 24, 2026, 07:29 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
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