Autodesk incident

APS - AEC Data Model API

Resolved after 2 hours 16 minutes, affecting APS - AEC Data Model API (Canada) and APS - AEC Data Model API (Germany) and 1 more, on April 15, 2026.

resolved Apr 15, 2026, 05:49 PM UTC

The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Started
Apr 15, 2026, 03:33 PM UTC
Resolved
Apr 15, 2026, 05:49 PM UTC
Duration
2h 16m
Detected by Pingoru
Apr 15, 2026, 03:33 PM UTC

Affected components

APS - AEC Data Model API (Canada)APS - AEC Data Model API (Germany)APS - AEC Data Model API (India)APS - AEC Data Model API (Japan)APS - AEC Data Model API (UK)

Update timeline

  1. investigating Apr 15, 2026, 03:33 PM UTC

    We are investigating an issue where customers are unable to publish data from Revit 2027 to the AEC Data Model in the UK, Japan, India, Canada, and Germany regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. identified Apr 15, 2026, 04:37 PM UTC

    We have identified the cause of the issue where customers are unable to publish data from Revit 2027 to the AEC Data Model in the UK, Japan, India, Canada, and Germany regions. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. identified Apr 15, 2026, 05:37 PM UTC

    We are continuing to work on resolving this issue where customers are unable to publish data from Revit 2027 to the AEC Data Model in the UK, Japan, India, Canada, and Germany regions as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

  4. resolved Apr 15, 2026, 05:49 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

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