RegisterOnce

Update timeline

1. investigating Oct 23, 2026, 08:44 PM UTC

   We are investigating an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

2. investigating Oct 23, 2026, 09:46 PM UTC

   We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.

3. investigating Oct 24, 2026, 01:50 AM UTC

   We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.

4. investigating Oct 24, 2026, 08:35 AM UTC

   We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.

5. investigating Oct 24, 2026, 03:10 PM UTC

   We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.

6. investigating Oct 24, 2026, 09:10 PM UTC

   We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.

7. investigating Oct 25, 2026, 03:10 AM UTC

   We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.

8. investigating Oct 25, 2026, 12:32 PM UTC

   We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.

9. investigating Oct 25, 2026, 06:30 PM UTC

   We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.

10. investigating Oct 26, 2026, 12:29 AM UTC

    We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.

11. investigating Oct 26, 2026, 06:30 AM UTC

    We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.

12. investigating Oct 26, 2026, 02:22 PM UTC

    We are continuing to investigate an issue where customers are unable to access RegisterOnce. As a workaround, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share.

13. identified Oct 26, 2026, 06:20 PM UTC

    We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.

14. identified Oct 27, 2026, 12:33 AM UTC

    We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.

15. identified Oct 27, 2026, 07:31 AM UTC

    We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.

16. identified Oct 27, 2026, 01:30 PM UTC

    We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.

17. identified Oct 28, 2026, 12:08 AM UTC

    We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.

18. identified Oct 28, 2026, 06:30 AM UTC

    We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.

19. identified Oct 28, 2026, 02:52 PM UTC

    We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.

20. identified Oct 28, 2026, 09:31 PM UTC

    We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 6 hours or sooner if we have more information to share. Thank you for your patience.

21. identified Oct 29, 2026, 04:50 AM UTC

    We are working to resolve an issue where customers are unable to access RegisterOnce. In the interim, customers can generate license files through Autodesk Account. For older licenses, please contact Autodesk Support for assistance with registering or activating your serial number. We subsequently identified that this issue is also affecting Education customers attempting to activate software on additional devices. We will provide an update within 7 hours or sooner if we have more information to share. Thank you for your patience.

22. resolved Oct 29, 2026, 06:50 AM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.