Resolved after 2 hours 3 minutes, affecting Autodesk Support, on October 27, 2026.
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
Affected components
Update timeline
- investigating Oct 27, 2026, 03:45 PM UTC
We are investigating an issue where customers are unable to make or receive calls to and from the Autodesk Sales Support team. We are actively looking into this issue and will provide an update within 60 minutes, or sooner if we have more information to share.
- monitoring Oct 27, 2026, 04:44 PM UTC
We have implemented a solution to resolve the issue where customers are unable to make or receive calls to and from the Autodesk Sales Support team and our team is currently monitoring the situation. We will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Oct 27, 2026, 05:49 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.
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