Authorize.Net incident
API Connection/Endpoint Service Disruption - Sandbox Environment
Resolved after 1 hour 45 minutes, affecting API Connection/Endpoints, on August 15, 2026.
The issue affecting the Hosted Payment Form Service in Sandbox Environment has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 August 2026 3:00 PM GMT Reported End Time: 15 August 2026 6:45 AM GMT Impact: Customers are now able to use the Hosted Payment Form Service in Sandbox Environment as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168
Affected components
Update timeline
- investigating Aug 15, 2026, 05:25 AM UTC
Authorize.net is aware of an issue that is currently affecting the Hosted Payment form service in Sandbox Environment. We are investigating the cause and working urgently to resolve the issue. Impact: Merchants may experience issues completing payments through Sandbox hosted payment forms due to a CAPTCHA issue. Reported Start Time: 12 August 2026 3:00 PM GMT Next Update: As current status changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168
- resolved Aug 15, 2026, 07:11 AM UTC
The issue affecting the Hosted Payment Form Service in Sandbox Environment has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 12 August 2026 3:00 PM GMT Reported End Time: 15 August 2026 6:45 AM GMT Impact: Customers are now able to use the Hosted Payment Form Service in Sandbox Environment as normal. Next Update: No further updates, issue resolved. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26757168
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