Authorize.Net incident

CreateTransaction API calls Failing

Resolved after 34 minutes, affecting Authorize.net API, on September 13, 2026.

postmortem Sep 17, 2026, 09:05 AM UTC

Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11996)

Started
Sep 13, 2026, 02:07 AM UTC
Resolved
Sep 13, 2026, 02:41 AM UTC
Duration
34m
Detected by Pingoru
Sep 13, 2026, 02:07 AM UTC

Affected components

Authorize.net API

Update timeline

  1. resolved Sep 13, 2026, 04:05 AM UTC

    Authorize.net is aware of an issue that is currently affecting Authorize.net API services and has now been fully resolved. Authorize.net is conducting an internal review of the events to mitigate future occurrences. Reported Start Time: 09/13/2026, 02:07 GMT Reported End Time: 09/13/2026, 02:41 GMT Next Update: No further updates, issue resolved. Impact: Clients may experience issues when processing transactions via the API. Please do not hesitate to contact the Authorize.net support team if you have any questions or concerns. Authorize.net Support Center Incident #: INC26988612

  2. postmortem Sep 17, 2026, 09:05 AM UTC

    Clients and merchants can access the Post Incident Report with their Support Center login credentials at the following link. [Post Incident Report](https://support.authorize.net/knowledgebase/Knowledgearticle/?code=KA-11996)

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