Resolved after 1 hour 4 minutes, affecting Dropbox Sign, on June 24, 2026.
A fix has been implemented, and data is in the process of being recovered.
Affected components
Dropbox Sign
Update timeline
- identified Jun 24, 2026, 09:16 PM UTC
Starting at 4:30PM (UTC), Ashby stopped being able to process inbound data from Dropbox Sign. E-Signature requests were sent, but status updates were not recorded.
- monitoring Jun 24, 2026, 09:51 PM UTC
A fix has been implemented, and data is in the process of being recovered.
- resolved Jun 24, 2026, 10:21 PM UTC
This incident has been resolved.
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