Ashby incident

All-In-One: Issues with Offer Letters

Resolved after 28 minutes, affecting Recruiting, on January 6, 2026.

identified Jan 06, 2026, 06:01 PM UTC

The issue has been identified and a fix is being implemented.

Started
Jan 06, 2026, 05:52 PM UTC
Resolved
Jan 06, 2026, 06:21 PM UTC
Duration
28m
Detected by Pingoru
Jan 06, 2026, 05:52 PM UTC

Affected components

Recruiting

Update timeline

  1. investigating Jan 06, 2026, 05:52 PM UTC

    Offer workflows are blocked, and offer letter templates cannot be created or updated. We are currently investigating the issue.

  2. identified Jan 06, 2026, 06:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 06, 2026, 06:21 PM UTC

    We've implemented a fix and verified offer templates and workflows are working.

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