Resolved after 3 hours 30 minutes, affecting App, on March 26, 2026.
We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh.
Affected components
Update timeline
- investigating Mar 26, 2026, 03:03 PM UTC
We have received reports that some users are unable to load Asana, especially in and around New York/the East Coast of the US, and have observed intermittent errors. We are investigating this, and will provide an update within an hour.
- monitoring Mar 26, 2026, 03:50 PM UTC
We believe that this was related to http3, and have disabled http3 for the affected CloudFront distribution. We believe Asana should now load after a hard refresh.
- resolved Mar 26, 2026, 06:34 PM UTC
This incident has been resolved.
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