Resolved after 1 hour 2 minutes, affecting App and App and 1 more, on April 25, 2025.
We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.
Affected components
Update timeline
- monitoring Apr 25, 2025, 10:42 PM UTC
We started upgrade processes for databases; these are proceeding, but some restarts are taking longer than expected. As a result some customers are encountering transient errors during this process. We expect each customer database upgrade to complete within a few minutes; and no data will be lost.
- resolved Apr 25, 2025, 11:44 PM UTC
We've paused upgrades for the remaining customer databases, and will complete the remaining upgrades after looking into why we saw more errors than expected.
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