Aruba User Experience Insight incident
Erroneous SSL Errors Displayed for Custom Web Server Tests
Resolved on November 22, 2024, affecting US Region and Notifications and 1 more.
Between November 20th and November 22nd, users who have configured a custom web server test with SSL certificate validation set to 'false' may have experienced erroneous SSL errors on their dashboards. This occurred when HTTP tests were redirected to HTTPS by the web server. This issue affected a small subset of customers that had this specific test configuration. The issue has been identified and resolved. We apologize for any inconvenience caused.
Affected components
Update timeline
- resolved Nov 22, 2024, 07:19 PM UTC
Between November 20th and November 22nd, users who have configured a custom web server test with SSL certificate validation set to 'false' may have experienced erroneous SSL errors on their dashboards. This occurred when HTTP tests were redirected to HTTPS by the web server. This issue affected a small subset of customers that had this specific test configuration. The issue has been identified and resolved. We apologize for any inconvenience caused.
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