Aruba User Experience Insight incident
“Login via GreenLake” Not Working
Resolved after 4 hours 13 minutes, affecting US Region, on February 11, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 11, 2025, 09:54 AM UTC
Issue: GreenLake users are currently unable to access the UXI dashboard by selecting “Login via GreenLake” directly on the dashboard login page. Workaround: Users can still access the UXI dashboard by first authenticating via GreenLake and then launching the UXI application from their GreenLake workspace.
- identified Feb 11, 2025, 10:46 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 11, 2025, 11:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2025, 02:08 PM UTC
This incident has been resolved.
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