Aruba User Experience Insight incident

UXI Dashboard Provisioning and Login via GreenLake Failing

Resolved on October 7, 2025.

resolved Oct 07, 2025, 02:06 PM UTC

We experienced an issue in the pipeline between the UXI servers and GreenLake that caused: • Delays when provisioning new UXI Application Instances. • Failures when logging into the UXI Dashboard via GreenLake. The issue has now been resolved. All pending UXI Application Instance provisioning requests have been processed, and users are once again able to log into the UXI Dashboard using GreenLake. We appreciate your patience and apologize for any disruption this may have caused.

Started: Oct 07, 2025, 01:30 PM UTC
Resolved: Oct 07, 2025, 01:30 PM UTC
Duration: –
Detected by Pingoru: Oct 07, 2025, 01:30 PM UTC

Update timeline

resolved Oct 07, 2025, 02:06 PM UTC

We experienced an issue in the pipeline between the UXI servers and GreenLake that caused: • Delays when provisioning new UXI Application Instances. • Failures when logging into the UXI Dashboard via GreenLake. The issue has now been resolved. All pending UXI Application Instance provisioning requests have been processed, and users are once again able to log into the UXI Dashboard using GreenLake. We appreciate your patience and apologize for any disruption this may have caused.

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