Resolved after 5 hours 54 minutes, affecting Content Management and Content and 1 more, on November 18, 2025.
Artsy services have recovered and availability has returned to expected levels. We'll continue monitoring the Cloudflare outage for any further disruption.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 12:25 PM UTC
We’re currently investigating elevated error rates and response times within artsy.net and the mobile app. We’ll post an update soon.
- investigating Nov 18, 2025, 12:26 PM UTC
We are continuing to investigate this issue.
- identified Nov 18, 2025, 12:52 PM UTC
An upstream service we rely on (Cloudflare) is "experiencing an internal service degradation". We'll continue to monitor their incident resolution status. We expect our own services to recover as soon as they're back up and running. For more details on the Cloudflare outage, you may visit their status page: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 01:42 PM UTC
Artsy services have recovered and availability has returned to expected levels. We'll continue monitoring the Cloudflare outage for any further disruption.
- resolved Nov 18, 2025, 06:19 PM UTC
This incident has been resolved.
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