Articulate incident
Web Apps & Storyline 360: Feature Availability Restored
Resolved after 2 days 18 hours, affecting Rise 360 and AI Assistant and 1 more, on July 10, 2026.
All features are functional again. We're continuing to monitor performance.
Affected components
Update timeline
- investigating Jul 10, 2026, 04:47 PM UTC
We're investigating a possible issue with our upstream feature management platform. We'll share more information here as soon as it's available.
- investigating Jul 10, 2026, 05:16 PM UTC
We are continuing to investigate this issue.
- investigating Jul 10, 2026, 06:18 PM UTC
We are continuing to investigate this issue.
- investigating Jul 10, 2026, 06:59 PM UTC
We experienced an outage with our upstream feature management platform. The incident has been resolved, and all features are functional again. We're continuing to monitor performance. If you are experiencing issues finding or accessing features, please refresh your browser to restore normal functionality. Storyline 360 users may need to relaunch the application.
- monitoring Jul 10, 2026, 09:16 PM UTC
We’re continuing to monitor performance closely to ensure services remain stable.
- monitoring Jul 11, 2026, 02:04 AM UTC
All features are functional again. We're continuing to monitor performance.
- resolved Jul 13, 2026, 11:25 AM UTC
This incident has been resolved.
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