Resolved after 16 minutes, affecting Articulate.com and Account Management, on October 14, 2026.
Customers purchasing through articulate.com who need to validate educational discount eligibility may experience delays during checkout. We're investigating the issue with our validation provider and working to restore normal processing as quickly as possible.
Affected components
Update timeline
- investigating Oct 14, 2026, 04:56 PM UTC
Customers purchasing through articulate.com who need to validate educational discount eligibility may experience delays during checkout. We're investigating the issue with our validation provider and working to restore normal processing as quickly as possible.
- resolved Oct 14, 2026, 05:12 PM UTC
Our validation provider has updated us that this has been resolved.
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