Resolved after 1 hour 32 minutes, affecting Rise 360, on July 6, 2026.
We've implemented a fix for the issue affecting custom block editing in Rise 360. Custom block editing is working again, and we're monitoring the service to confirm everything remains stable. Please refresh your browser page before editing custom blocks.
Affected components
Update timeline
- investigating Jul 06, 2026, 06:08 PM UTC
We're investigating an issue affecting custom block editing in Rise 360. Users see a "Something went wrong" page when they try to edit custom blocks. We're actively investigating the cause and will share another update as soon as we have more information.
- identified Jul 06, 2026, 06:33 PM UTC
We've identified the cause of an issue affecting custom block editing in Rise 360. We're working to restore normal functionality as quickly as possible. We'll share another update as we make progress. We appreciate your patience.
- monitoring Jul 06, 2026, 06:47 PM UTC
We've implemented a fix for the issue affecting custom block editing in Rise 360. Custom block editing is working again, and we're monitoring the service to confirm everything remains stable. Please refresh your browser page before editing custom blocks.
- resolved Jul 06, 2026, 07:40 PM UTC
This incident has been resolved.
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