Articulate incident
Reach 360: Course Analytics Reporting Discrepancies
Resolved after 1 hour 32 minutes, affecting Reach 360, on October 9, 2025.
We're currently investigating an issue where Reach 360 users are experiencing discrepancies in their Course Analytics reporting. Some data may appear to be missing or incomplete when viewing reports. We’re working to identify the cause and will provide updates as soon as more information is available. We'll provide another update within the hour.
Affected components
Update timeline
- investigating Oct 09, 2025, 09:54 PM UTC
We're currently investigating an issue where Reach 360 users are experiencing discrepancies in their Course Analytics reporting. Some data may appear to be missing or incomplete when viewing reports. We’re working to identify the cause and will provide updates as soon as more information is available. We'll provide another update within the hour.
- resolved Oct 09, 2025, 11:26 PM UTC
This incident has been resolved.
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