Articulate incident

Articulate.com: Chat Support is Unavailable

Resolved after 50 minutes, affecting Articulate.com, on October 24, 2025.

investigating Oct 24, 2025, 02:59 PM UTC

Articulate support chat is currently not available. This includes access to our chatbot and all links to chat on our website. In the meantime, you can still reach us via [email protected], [email protected], or through our E-Learning Heroes Community at https://community.articulate.com/ We'll let you know as soon as we're back up and running!

Started
Oct 24, 2025, 02:59 PM UTC
Resolved
Oct 24, 2025, 03:50 PM UTC
Duration
50m
Detected by Pingoru
Oct 24, 2025, 02:59 PM UTC

Affected components

Articulate.com

Update timeline

  1. investigating Oct 24, 2025, 02:59 PM UTC

    Articulate support chat is currently not available. This includes access to our chatbot and all links to chat on our website. In the meantime, you can still reach us via [email protected], [email protected], or through our E-Learning Heroes Community at https://community.articulate.com/ We'll let you know as soon as we're back up and running!

  2. resolved Oct 24, 2025, 03:50 PM UTC

    This is resolved. Our support chat is back online.

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