Articulate incident

Reach 360: Reach 360 is unavailable

Resolved after 1 hour 12 minutes, affecting Reach 360, on October 28, 2025.

monitoring Oct 28, 2025, 05:18 PM UTC

We implemented a fix for the issue blocking access to Reach 360. Users couldn't access Reach 360. All systems are operational, and we're actively monitoring performance to ensure continued stability.

Started: Oct 28, 2025, 04:36 PM UTC
Resolved: Oct 28, 2025, 05:48 PM UTC
Duration: 1h 12m
Detected by Pingoru: Oct 28, 2025, 04:36 PM UTC

Affected components

Reach 360

Update timeline

investigating Oct 28, 2025, 04:36 PM UTC

We’re investigating an issue that’s blocking access to Reach 360. Users may be unable to log in or load reports right now. We’ll share more details as soon as we have them.
monitoring Oct 28, 2025, 05:08 PM UTC

We implemented a fix for the issue that was blocking access to Reach 360. Users can now log in and load reports. All systems are operational, and we're actively monitoring performance to ensure continued stability.
monitoring Oct 28, 2025, 05:18 PM UTC

We implemented a fix for the issue blocking access to Reach 360. Users couldn't access Reach 360. All systems are operational, and we're actively monitoring performance to ensure continued stability.
resolved Oct 28, 2025, 05:48 PM UTC

This incident has been resolved. Reach 360 is fully operational.

Your product runs on more than Articulate

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.