Articulate incident

Reach 360: Intermittent access

Resolved after 22 hours 3 minutes, affecting Reach 360, on November 3, 2025.

monitoring Nov 03, 2025, 09:17 PM UTC

We’re investigating intermittent issues that may prevent users from accessing Reach 360. Some may be unable to log in or use the product reliably. We’ve made a change and are currently monitoring performance to confirm stability.

Started
Nov 03, 2025, 09:17 PM UTC
Resolved
Nov 04, 2025, 07:21 PM UTC
Duration
22h 3m
Detected by Pingoru
Nov 03, 2025, 09:17 PM UTC

Affected components

Reach 360

Update timeline

  1. monitoring Nov 03, 2025, 09:17 PM UTC

    We’re investigating intermittent issues that may prevent users from accessing Reach 360. Some may be unable to log in or use the product reliably. We’ve made a change and are currently monitoring performance to confirm stability.

  2. resolved Nov 04, 2025, 07:21 PM UTC

    This incident has been resolved. Reach 360 is fully operational.

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