Articulate incident

Articulate Localization: Certain Google Languages are Failing to Translate

Resolved after 4 hours 59 minutes, affecting Rise 360 and Articulate 360 Desktop App Updates and 1 more, on November 19, 2025.

monitoring Nov 19, 2025, 05:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 19, 2025, 02:01 PM UTC
Resolved
Nov 19, 2025, 07:01 PM UTC
Duration
4h 59m
Detected by Pingoru
Nov 19, 2025, 02:01 PM UTC

Affected components

Rise 360Articulate 360 Desktop App UpdatesLocalization

Update timeline

  1. investigating Nov 19, 2025, 02:01 PM UTC

    We are continuing to investigate an issue affecting Articulate Localization in Rise 360 and Storyline 360. Currently, content isn’t translating as expected when selecting certain languages. Creators may notice that the following languages fail to translate: Khmer Luxembourgish Lao Maori Nepali Nyanja Samoan Tetum Tigrinya We’ll share more updates as soon as we learn more!

  2. investigating Nov 19, 2025, 02:23 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 19, 2025, 04:18 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Nov 19, 2025, 05:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 19, 2025, 07:01 PM UTC

    This incident has been resolved.

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