Resolved after 1 hour 27 minutes, affecting Account Management, on March 3, 2026.
This incident has been resolved. Purchasing and processing of orders is working as expected.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Mar 03, 2026, 12:49 AM UTC
We're experiencing an outage with our ordering platform and are working with third party vendors to take corrective actions. Customers are unable to place orders through e-commerce, self-service, direct ordering, and partner ordering at this time.
- monitoring Mar 03, 2026, 01:14 AM UTC
Our third party vendor has implemented a fix and we are currently monitoring the incident. Customers should be able to place orders through e-commerce, self-service, direct ordering, and partner ordering.
- resolved Mar 03, 2026, 02:17 AM UTC
This incident has been resolved. Purchasing and processing of orders is working as expected.
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