Articulate incident
AI Assistant: Issues generating AI audio in Rise 360
Resolved after 1 hour 29 minutes, affecting AI Assistant, on March 20, 2026.
The issue affecting AI audio generation in Rise 360 has been resolved. Audio generation is now working as expected.
Affected components
Update timeline
- investigating Mar 20, 2026, 05:40 PM UTC
We’re investigating an issue affecting AI audio generation in Rise 360. After clicking “Generate Speech,” the script may disappear and no audio is generated. We’ll share updates as we learn more.
- monitoring Mar 20, 2026, 05:46 PM UTC
A mitigation has been implemented for the issue affecting AI audio generation in Rise 360. Audio generation is now working again, and we’re monitoring to ensure continued stability.
- resolved Mar 20, 2026, 07:10 PM UTC
The issue affecting AI audio generation in Rise 360 has been resolved. Audio generation is now working as expected.
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