Articulate incident

Articulate 360 AI: Quiz generation is unavailable

Resolved after 1 hour 34 minutes, affecting AI Assistant, on June 1, 2026.

monitoring Jun 01, 2026, 09:39 PM UTC

We implemented a fix for the issue affecting Quiz generation. It is working normally again. We’re continuing to monitor the service to ensure it remains stable. We’ll provide another update after we’ve completed our monitoring period.

Started
Jun 01, 2026, 09:10 PM UTC
Resolved
Jun 01, 2026, 10:45 PM UTC
Duration
1h 34m
Detected by Pingoru
Jun 01, 2026, 09:10 PM UTC

Affected components

AI Assistant

Update timeline

  1. investigating Jun 01, 2026, 09:10 PM UTC

    We’re investigating an issue affecting quiz generation in Rise 360 and Storyline 360. Creators may see errors or be unable to generate quizzes. Existing courses and quizzes remain accessible. Our team is actively investigating the issue and working to restore normal functionality. We’ll share another update as soon as we have more information. If you need additional assistance, please contact [email protected].

  2. monitoring Jun 01, 2026, 09:39 PM UTC

    We implemented a fix for the issue affecting Quiz generation. It is working normally again. We’re continuing to monitor the service to ensure it remains stable. We’ll provide another update after we’ve completed our monitoring period.

  3. resolved Jun 01, 2026, 10:45 PM UTC

    This incident has been resolved.

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