AppOmni Outage History
AppOmni is up right nowPingoru has recorded 51 incidents for AppOmni: 15 in the last 12 months and 4 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 42 of 720 (6%) |
| July 2026 | 1 | 10 of 744 (1%) |
| August 2026 | 1 | 6 of 744 (1%) |
| September 2026 | 2 | 9 of 720 (1%) |
| October 2026 | 1 | 0 of 744 (0%) |
| November 2026 | 0 | 0 of 22 (0%) |
Incidents, newest first
Minor February 25, 2025 Destination Delay 15h 45m Threat Detection
Started Feb 25, 2025, 07:35 PM UTC· resolved Feb 26, 2025, 11:21 AM UTC
- monitoring Feb 25, 2025, 07:35 PM UTC
We've resolved a resource constraint issue and are now monitoring a backlog impacting US1 destinations.
- resolved Feb 26, 2025, 11:21 AM UTC
This incident has been resolved.
Notice February 24, 2025 Increased Error Rates from M365 Impacting Threat Detection 17h 33m Threat Detection
Started Feb 24, 2025, 09:00 PM UTC· resolved Feb 25, 2025, 02:33 PM UTC
- monitoring Feb 24, 2025, 09:00 PM UTC
We're observing a higher-than-usual error rate from Microsoft 365, which is impacting the timely ingestion of audit logs from their platform. We will continue to monitor the situation and provide updates as needed.
- monitoring Feb 25, 2025, 01:04 AM UTC
We're continuing to observe a higher-than-usual error rate from Microsoft 365, which is impacting the timely ingestion of audit logs from their platform. We will continue to monitor the situation and provide updates as needed.
- resolved Feb 25, 2025, 02:33 PM UTC
We're continuing to observe higher-than usual error rates from Microsoft 365, however there is no observed disruption in log collection other than a slight increase in latency to ingest.
Minor February 20, 2025 Excessive Database Replica Lag Impacting Threat Detection on US1 1h 2m Threat Detection
Started Feb 20, 2025, 03:41 PM UTC· resolved Feb 20, 2025, 04:43 PM UTC
- monitoring Feb 20, 2025, 03:41 PM UTC
We are currently experiencing increased replication lag in one of our database replicas, which is causing slower-than-expected data processing for our Threat Detection services. After identifying the root cause, our team is actively rebuilding the affected replica to reduce the lag and restore normal performance. We will continue to provide updates as we progress through the rebuild process.
- resolved Feb 20, 2025, 04:43 PM UTC
This incident has been resolved.
Minor February 5, 2025 Delayed Detection Alert Emission 9h 18m Threat Detection
Started Feb 05, 2025, 05:07 PM UTC· resolved Feb 06, 2025, 02:25 AM UTC
- investigating Feb 05, 2025, 05:07 PM UTC
We’re aware that there are currently delays in the emission of alerts from our detection engine. Our team is actively investigating the issue and working to resolve it as quickly as possible. We appreciate your patience and will provide further updates as new information becomes available.
- monitoring Feb 05, 2025, 05:29 PM UTC
We have identified the cause of the delay and implemented a fix. Our team is now restoring normal operations and closely monitoring the situation to ensure everything functions as expected. Thank you for your patience, and we will provide further updates as necessary.
- resolved Feb 06, 2025, 02:25 AM UTC
After monitoring, we have confirmed that alert emissions are fully restored and operating as expected. This incident is now resolved.
Major February 3, 2025 Degraded Website and API performance 28m AppOmni Console, Report Generation, Email Notifications, AppOmni APIs
Started Feb 03, 2025, 09:44 PM UTC· resolved Feb 03, 2025, 10:13 PM UTC
- investigating Feb 03, 2025, 09:44 PM UTC
Some customers may be experiencing degraded performance across our website and API endpoints. Our team has identified the issue and is actively working to resolve it. Background tasks, such as service policy monitoring and insight scans, remain unaffected.
- monitoring Feb 03, 2025, 09:46 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 03, 2025, 10:13 PM UTC
This incident has been resolved.
Notice January 18, 2025 Console Availability Issue 19m AppOmni Console, AppOmni APIs
Started Jan 18, 2025, 07:10 PM UTC· resolved Jan 18, 2025, 07:30 PM UTC
- monitoring Jan 18, 2025, 07:10 PM UTC
Some users may have experienced timeouts or slow performance when accessing the console. This issue has now been resolved, and normal functionality has been restored. We apologize for any inconvenience caused and appreciate your patience.
- resolved Jan 18, 2025, 07:30 PM UTC
This incident has been resolved.
Notice January 17, 2025 Threat Detection Service Delays in AUS region 6h 38m Threat Detection
Started Jan 17, 2025, 03:18 PM UTC· resolved Jan 17, 2025, 09:57 PM UTC
- identified Jan 17, 2025, 03:18 PM UTC
AppOmni Engineering has identified an infrastructure issue impacting Threat Detection services in the AUS region. Our engineers are actively remediating the issue to restore service at which point delayed data will be ingested and processed normally. We will provide updates as resolution occurs.
- monitoring Jan 17, 2025, 08:59 PM UTC
AppOmni engineering has resolved the infrastructure issue and AUS region threat detection processes are working normally. Any previously unprocessed data is being processed at this time.
- resolved Jan 17, 2025, 09:57 PM UTC
This incident has been resolved.
Notice January 9, 2025 Degradation of API and Console 3h 4m AppOmni Console, AppOmni APIs
Started Jan 09, 2025, 03:28 PM UTC· resolved Jan 09, 2025, 06:33 PM UTC
- monitoring Jan 09, 2025, 03:28 PM UTC
AppOmni Engineering has resolved a brief performance degradation affecting API and console access for some customers in the US region. AppOmni will continue to monitor the system for any additional impacts or recurrences
- resolved Jan 09, 2025, 06:33 PM UTC
This incident has been resolved.
Minor January 8, 2025 Degraded SSO Availability 1h 3m AppOmni Console
Started Jan 08, 2025, 03:24 PM UTC· resolved Jan 08, 2025, 04:28 PM UTC
- investigating Jan 08, 2025, 03:24 PM UTC
We are currently experiencing a performance issue with our Single Sign-On (SSO) service. Our team is actively investigating the matter and working to resolve it as quickly as possible.
- monitoring Jan 08, 2025, 03:35 PM UTC
AppOmni has identified a potential issue with a cloud infrastructure component used as part of our authentication and audit service that is causing intermittent login failures. AppOmni engineering is working to isolate the issue and monitoring our authentication services. There are no security concerns, but users may experience intermittent login failures.
- resolved Jan 08, 2025, 04:28 PM UTC
The cloud infrastructure provider has confirmed resolution of their incident, and AppOmni Engineering has monitored decreased errors impacting AppOmni services
Minor January 4, 2025 Threat detection ingestion delayed in US 12h 13m Threat Detection
Started Jan 04, 2025, 01:09 AM UTC· resolved Jan 04, 2025, 01:23 PM UTC
- investigating Jan 04, 2025, 01:09 AM UTC
Some customers in the US may be experiencing a delay in detection event processing. Our team has identified the issue and is actively working to resolve it. User console, monitoring of service policies, insight scans, and other background operations are not impacted.
- identified Jan 04, 2025, 04:59 AM UTC
The issue has been identified and a fix is being implemented. There is still going to be some delay in processing while we work through the backlog of events.
- monitoring Jan 04, 2025, 10:00 AM UTC
The fix has been successfully implemented, and processing is now up to date. We will continue to monitor the situation to ensure stability.
- resolved Jan 04, 2025, 01:23 PM UTC
This incident has been fully resolved.
Notice December 18, 2024 AppOmni WWW Website Down 3h 43m
Started Dec 18, 2024, 05:35 AM UTC· resolved Dec 18, 2024, 09:18 AM UTC
- investigating Dec 18, 2024, 05:35 AM UTC
AppOmni's IT and Corporate Security teams are investigating an outage of our www.appomni.com site due to a cloud provider's SSL automation
- identified Dec 18, 2024, 05:43 AM UTC
AppOmni has identified the problem as a cloud provider SSL automation issue. We are working with the cloud provider to resolve.
- resolved Dec 18, 2024, 09:18 AM UTC
This incident has been resolved.
Minor December 13, 2024 Event Collection on US1 Delayed 22h 35m Threat Detection
Started Dec 13, 2024, 03:57 PM UTC· resolved Dec 14, 2024, 02:32 PM UTC
- investigating Dec 13, 2024, 03:57 PM UTC
We are aware of an issue where event collection on US1 is delayed. We are investigating further and will post an update once resolved
- monitoring Dec 13, 2024, 09:00 PM UTC
A fix has been implemented and we are monitoring. Expect latent events while recovery progresses.
- resolved Dec 14, 2024, 02:32 PM UTC
This incident has been resolved.
Minor December 12, 2024 Delayed Threat Detection alerts for customers in Europe 4h 22m Threat Detection
Started Dec 12, 2024, 03:40 PM UTC· resolved Dec 12, 2024, 08:02 PM UTC
- investigating Dec 12, 2024, 03:40 PM UTC
AppOmni engineers have identified delayed Threat Detection alert generation for customer tenants in Europe. Customers may be experiencing delayed alert generation and delivery to any event Destination. The AppOmni engineering team has identified the issue and is actively working to resolve it.
- identified Dec 12, 2024, 03:45 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 12, 2024, 08:02 PM UTC
This incident has been resolved.
Minor December 11, 2024 Threat detection ingestion delayed in US 13h 9m Threat Detection
Started Dec 11, 2024, 04:13 AM UTC· resolved Dec 11, 2024, 05:23 PM UTC
- investigating Dec 11, 2024, 04:13 AM UTC
Some customers in the US may be experiencing a delay in detection event processing. Our team has identified the issue and is actively working to resolve it. User console, monitoring of service policies, insight scans, and other background operations are not impacted.
- identified Dec 11, 2024, 05:21 AM UTC
AppOmni Engineering has identified the cause of the Threat Detection degradation as an issue with the underlying cloud infrastructure provider. That provider has been engaged and is working on a fix, which we expect to be deployed shortly. AppOmni Engineering will provide further updates as resolution proceeds
- monitoring Dec 11, 2024, 11:18 AM UTC
AppOmni Engineering has confirmed the affected infrastructure has been restored. All events are now being processed. Customers may experience residual delays as an event backlog is proceeded. AppOmni will continue to closely monitor the affected service as this backlog is processed.
- monitoring Dec 11, 2024, 04:28 PM UTC
AppOmni Engineering has confirmed the affected infrastructure has been restored. All events are now being processed. The majority of the backlog was processed prior to the start of the business day, and the remaining backlog is currently being processed. AppOmni will continue to closely monitor the affected service as this backlog is processed.
- resolved Dec 11, 2024, 05:23 PM UTC
This incident has been resolved.
Minor November 25, 2024 Degraded event collection for Salesforce monitored services 9h 27m Threat Detection
Started Nov 25, 2024, 04:18 AM UTC· resolved Nov 25, 2024, 01:45 PM UTC
- investigating Nov 25, 2024, 04:18 AM UTC
AppOmni engineers are currently investigating an issue with Salesforce login events which are missing or contain incorrect data in the AppOmni Common Event Schema (ACES). This may cause alerts which are based on these events to not trigger.
- identified Nov 25, 2024, 12:15 PM UTC
AppOmni engineers have identified a cause and a fix is being implemented. An undocumented change to the Salesforce Platform Events subscription channels has impacted normalization to the ACES schema.
- monitoring Nov 25, 2024, 01:33 PM UTC
A fix has been implemented and engineers are monitoring the normalization of incoming Salesforce events.
- resolved Nov 25, 2024, 01:45 PM UTC
This incident has been resolved.
Notice November 8, 2024 Scheduled Maintenance 8h 54m AppOmni Console, AppOmni APIs
Started Nov 08, 2024, 12:08 AM UTC· resolved Nov 08, 2024, 09:03 AM UTC
- monitoring Nov 08, 2024, 12:08 AM UTC
Please be advised that the SSO, web console, and APIs may be temporarily unavailable in the US region due to scheduled maintenance.
- resolved Nov 08, 2024, 09:03 AM UTC
Maintenance has completed in all regions.