Resolved after 12 hours 13 minutes, affecting Threat Detection, on January 4, 2025.
The fix has been successfully implemented, and processing is now up to date. We will continue to monitor the situation to ensure stability.
Affected components
Update timeline
- investigating Jan 04, 2025, 01:09 AM UTC
Some customers in the US may be experiencing a delay in detection event processing. Our team has identified the issue and is actively working to resolve it. User console, monitoring of service policies, insight scans, and other background operations are not impacted.
- identified Jan 04, 2025, 04:59 AM UTC
The issue has been identified and a fix is being implemented. There is still going to be some delay in processing while we work through the backlog of events.
- monitoring Jan 04, 2025, 10:00 AM UTC
The fix has been successfully implemented, and processing is now up to date. We will continue to monitor the situation to ensure stability.
- resolved Jan 04, 2025, 01:23 PM UTC
This incident has been fully resolved.
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