AppOmni incident

Degraded Website and API performance

Resolved after 28 minutes, affecting AppOmni Console and Report Generation and 1 more, on February 3, 2025.

monitoring Feb 03, 2025, 09:46 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 03, 2025, 09:44 PM UTC
Resolved
Feb 03, 2025, 10:13 PM UTC
Duration
28m
Detected by Pingoru
Feb 03, 2025, 09:44 PM UTC

Affected components

AppOmni ConsoleReport GenerationEmail NotificationsAppOmni APIs

Update timeline

  1. investigating Feb 03, 2025, 09:44 PM UTC

    Some customers may be experiencing degraded performance across our website and API endpoints. Our team has identified the issue and is actively working to resolve it. Background tasks, such as service policy monitoring and insight scans, remain unaffected.

  2. monitoring Feb 03, 2025, 09:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2025, 10:13 PM UTC

    This incident has been resolved.

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