Resolved after 4 hours 36 minutes, affecting Anthology Student, on November 18, 2025.
A fix has been implemented and we are monitoring the results.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Update timeline
- investigating Nov 18, 2025, 12:32 PM UTC
We have identified the issue as residing with our network service provider. Our engineers are currently working with the provider to mitigate the problem and achieve a swift resolution. We apologize for the disruption.
- investigating Nov 18, 2025, 01:11 PM UTC
We are continuing to work closely and collaboratively with our service provider to resolve the issue. We will provide an ETA for resolution as soon as that information is available.
- investigating Nov 18, 2025, 01:37 PM UTC
We are continuing to work closely with our service provider to resolve the issue. No ETA available as of now and will provide the next update by 9.30 AM ET.
- identified Nov 18, 2025, 02:39 PM UTC
The issue has been identified and a fix is being implemented. No ETA available as of now and will provide the next update by 10.30 AM ET.
- monitoring Nov 18, 2025, 03:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 05:08 PM UTC
This incident has been resolved.
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