Alpha Serve incident
Degraded performance: Power BI Connector (London Region)
Resolved after 3 hours 3 minutes, affecting Power BI Connector for Jira, on August 24, 2026.
A fix for the intermittent downtime affecting Power BI Connector (London) has been successfully deployed. System metrics have returned to normal, and the service is fully stable. This incident is now resolved.
Affected components
Update timeline
- investigating Aug 24, 2026, 07:44 AM UTC
Status: We are currently investigating issues. Impact: Some users may experience degraded performance.
- identified Aug 24, 2026, 07:48 AM UTC
We are currently experiencing intermittent connectivity issues and temporary downtime affecting Power BI Connector in our London region. Our engineering team has identified the root cause and is actively working on deploying a permanent resolution to restore full stability. We apologize for any disruption this may cause to your workflow and will provide another update as soon as the fix is applied.
- monitoring Aug 24, 2026, 08:56 AM UTC
We have successfully deployed a permanent fix. We are closely monitoring the system, and all services have returned to normal, stable operation. We apologize for any disruptions this caused to your work and appreciate your patience while we resolved the issue.
- resolved Aug 24, 2026, 10:47 AM UTC
A fix for the intermittent downtime affecting Power BI Connector (London) has been successfully deployed. System metrics have returned to normal, and the service is fully stable. This incident is now resolved.
- resolved Aug 24, 2026, 10:47 AM UTC
A fix for the intermittent downtime affecting Power BI Connector (London) has been successfully deployed. System metrics have returned to normal, and the service is fully stable. This incident is now resolved.
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