Alpha Serve Outage History
Alpha Serve is up right nowPingoru has recorded 3 incidents for Alpha Serve: 3 in the last 12 months and 3 in the last 90 days.
Incidents, newest first
Minor September 4, 2026 Degraded performance — Atlassian API (429 Errors) 11h 39m
Started Sep 04, 2026, 07:17 PM UTC· resolved Sep 05, 2026, 06:57 AM UTC
- investigating Sep 04, 2026, 07:17 PM UTC
Status: We are currently investigating issues. Impact: Some users may experience degraded performance.
- identified Sep 04, 2026, 07:45 PM UTC
We have identified an issue causing elevated error rates (HTTP 429) when communicating with Atlassian's API. This is impacting our Power BI Connector for Jira application. We are actively working with Atlassian to resolve the rate-limiting issue and will provide updates as more information becomes available.
- monitoring Sep 04, 2026, 09:11 PM UTC
A fix has been applied to address the elevated error rates (HTTP 429) from Atlassian's API. We are currently monitoring the results to ensure the issue is fully resolved
- resolved Sep 05, 2026, 06:57 AM UTC
This incident has been resolved.
- resolved Sep 05, 2026, 06:57 AM UTC
This incident has been resolved.
Minor September 3, 2026 Degraded performance 3h 5m
Started Sep 03, 2026, 01:05 PM UTC· resolved Sep 03, 2026, 04:10 PM UTC
- investigating Sep 03, 2026, 01:05 PM UTC
Status: We are currently investigating issues. Impact: Some users may experience degraded performance.
- resolved Sep 03, 2026, 04:10 PM UTC
This incident has been resolved.
- resolved Sep 03, 2026, 04:10 PM UTC
This incident has been resolved.
Minor August 24, 2026 Degraded performance: Power BI Connector (London Region) 3h 3m Power BI Connector for Jira
Started Aug 24, 2026, 07:44 AM UTC· resolved Aug 24, 2026, 10:47 AM UTC
- investigating Aug 24, 2026, 07:44 AM UTC
Status: We are currently investigating issues. Impact: Some users may experience degraded performance.
- identified Aug 24, 2026, 07:48 AM UTC
We are currently experiencing intermittent connectivity issues and temporary downtime affecting Power BI Connector in our London region. Our engineering team has identified the root cause and is actively working on deploying a permanent resolution to restore full stability. We apologize for any disruption this may cause to your workflow and will provide another update as soon as the fix is applied.
- monitoring Aug 24, 2026, 08:56 AM UTC
We have successfully deployed a permanent fix. We are closely monitoring the system, and all services have returned to normal, stable operation. We apologize for any disruptions this caused to your work and appreciate your patience while we resolved the issue.
- resolved Aug 24, 2026, 10:47 AM UTC
A fix for the intermittent downtime affecting Power BI Connector (London) has been successfully deployed. System metrics have returned to normal, and the service is fully stable. This incident is now resolved.
- resolved Aug 24, 2026, 10:47 AM UTC
A fix for the intermittent downtime affecting Power BI Connector (London) has been successfully deployed. System metrics have returned to normal, and the service is fully stable. This incident is now resolved.