Alloy incident

Degraded performance

Resolved after 1 hour 54 minutes, affecting Production API and Customer Dashboard and 1 more, on August 25, 2026.

resolved Aug 25, 2026, 08:39 PM UTC

Issue have been fully resolved. Elevated error rates were observed on August 25th between 14:18 and 14:22 PM ET and between 14:29 and 14:35 PM ET

Started
Aug 25, 2026, 06:45 PM UTC
Resolved
Aug 25, 2026, 08:39 PM UTC
Duration
1h 54m
Detected by Pingoru
Aug 25, 2026, 06:45 PM UTC

Affected components

Production APICustomer DashboardSandbox API

Update timeline

  1. investigating Aug 25, 2026, 06:45 PM UTC

    Our automation detected degraded performance of Dashboard, Production API and Sandbox API components. We are currently investigating this issue.

  2. monitoring Aug 25, 2026, 06:56 PM UTC

    Performance have been restored, all components are operational.

  3. resolved Aug 25, 2026, 08:39 PM UTC

    Issue have been fully resolved. Elevated error rates were observed on August 25th between 14:18 and 14:22 PM ET and between 14:29 and 14:35 PM ET

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