Alloy incident

File exports fail to download

Resolved after 1 hour 52 minutes, affecting Customer Dashboard, on October 9, 2026.

identified Oct 09, 2026, 11:53 AM UTC

The issue has been identified and a fix is being implemented.

Started
Oct 09, 2026, 11:15 AM UTC
Resolved
Oct 09, 2026, 01:08 PM UTC
Duration
1h 52m
Detected by Pingoru
Oct 09, 2026, 11:15 AM UTC

Affected components

Customer Dashboard

Update timeline

  1. investigating Oct 09, 2026, 11:15 AM UTC

    File exports in Alloy Dashboard fail to download. We are currently investigating this issue.

  2. identified Oct 09, 2026, 11:53 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 09, 2026, 01:08 PM UTC

    This incident has been resolved.

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