Resolved after 13 minutes, affecting Production API, on November 3, 2025.
Our monitoring confirms that processing has returned to normal. We have not observed any further errors since 12:20 PM ET. Any applications that failed during this period can now be re-run successfully.
Affected components
Production API
Update timeline
- investigating Nov 03, 2025, 05:06 PM UTC
Our monitoring has detected that calls to Experian are failing
- resolved Nov 03, 2025, 06:44 PM UTC
Our monitoring confirms that processing has returned to normal. We have not observed any further errors since 12:20 PM ET. Any applications that failed during this period can now be re-run successfully.
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