Resolved after 11 minutes, affecting Production API and Customer Dashboard, on February 17, 2026.
The root cause has been identified. Response times for the Dashboard and API have returned to normal levels since 3:46 PM ET.
Affected components
Production APICustomer Dashboard
Update timeline
- investigating Feb 17, 2026, 09:03 PM UTC
We are currently investigating reports of elevated response times that affect both the Alloy Dashboard and API. Some customers may experience slower load times for the dashboard and longer response times for the API. Our engineering team is actively investigating.
- resolved Feb 17, 2026, 09:14 PM UTC
The root cause has been identified. Response times for the Dashboard and API have returned to normal levels since 3:46 PM ET.
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