Alloy incident
West Coast Agents Reporting They Can't Access the Dashboard – AWS CORS Issue
Resolved after 26 minutes, affecting Customer Dashboard, on July 3, 2025.
A fix has been released, and we’ve received confirmation from affected users that the issue is resolved. We’ll continue to monitor to ensure stability.
Affected components
Update timeline
- investigating Jul 03, 2025, 05:12 PM UTC
We’re currently investigating reports from some customers in the west coast regions experiencing blank page loads due to CORS-related errors. Our team is actively working to identify the root cause and will provide updates as more information becomes available.
- resolved Jul 03, 2025, 05:39 PM UTC
A fix has been released, and we’ve received confirmation from affected users that the issue is resolved. We’ll continue to monitor to ensure stability.
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