Alloy incident

Applications Failing to Load with "Something Went Wrong" Error

Resolved after 2 hours 7 minutes, affecting Customer Dashboard, on July 24, 2025.

resolved Jul 24, 2025, 04:32 PM UTC

The issue that caused some applications to fail to load and display a “Something Went Wrong” error has been fully resolved. Thank you for your patience during our investigation.

Started
Jul 24, 2025, 02:25 PM UTC
Resolved
Jul 24, 2025, 04:32 PM UTC
Duration
2h 7m
Detected by Pingoru
Jul 24, 2025, 02:25 PM UTC

Affected components

Customer Dashboard

Update timeline

  1. monitoring Jul 24, 2025, 02:25 PM UTC

    We’ve identified an issue causing some applications to fail to load with a ‘Something Went Wrong’ error. A fix has been deployed, and our engineering team is actively monitoring to ensure stability.

  2. resolved Jul 24, 2025, 04:32 PM UTC

    The issue that caused some applications to fail to load and display a “Something Went Wrong” error has been fully resolved. Thank you for your patience during our investigation.

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