Alloy incident

Fraud Attack Radar Delay

Resolved after 6 days 2 hours, affecting Customer Dashboard, on July 18, 2025.

identified Jul 18, 2025, 08:24 PM UTC

We’re currently experiencing a degraded performance for Fraud Attack Radar due to an upstream issue with our cloud provider. While fraud detection remains operational, some clients may experience a delay in alerts. Normal operations will be restored by end of day on July 28, 2025. Thank you for your understanding as we work to resolve this issue.

Started
Jul 18, 2025, 08:24 PM UTC
Resolved
Jul 24, 2025, 10:34 PM UTC
Duration
6d 2h
Detected by Pingoru
Jul 18, 2025, 08:24 PM UTC

Affected components

Customer Dashboard

Update timeline

  1. identified Jul 18, 2025, 08:24 PM UTC

    We’re currently experiencing a degraded performance for Fraud Attack Radar due to an upstream issue with our cloud provider. While fraud detection remains operational, some clients may experience a delay in alerts. Normal operations will be restored by end of day on July 28, 2025. Thank you for your understanding as we work to resolve this issue.

  2. resolved Jul 24, 2025, 10:34 PM UTC

    The incident is now resolved, thank you for your patience.

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