Resolved on September 21, 2025.
We have detected that calls to Qualifile were failing from 12:01AM ET due to a Qualifile maintenance window. We are monitoring to determine when their system is back up. We have confirmed that Qualifile processing has returned to normal. We have not observed any timeout errors since 2:03 PM ET. Any applications that failed during this period can now be re-run successfully.
Update timeline
- resolved Sep 21, 2025, 07:01 AM UTC
We have detected that calls to Qualifile were failing from 12:01AM ET due to a Qualifile maintenance window. We are monitoring to determine when their system is back up. We have confirmed that Qualifile processing has returned to normal. We have not observed any timeout errors since 2:03 PM ET. Any applications that failed during this period can now be re-run successfully.
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