Resolved after 19 hours 6 minutes, affecting Inbound Calls and Outbound Calls, on August 11, 2026.
We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
Affected components
Update timeline
- investigating Aug 11, 2026, 12:08 PM UTC
We are currently investigating an issue impacting some German numbers receiving "number unavailable" messages when calling.
- identified Aug 11, 2026, 12:28 PM UTC
The issue has been identified as being caused by a specific Carrier Partner in Germany. Numbers hosted by different carriers are unaffected.
- identified Aug 11, 2026, 02:06 PM UTC
We are observing improvements in outbound calling, despite our partner continuing to work to resolve the issue.
- monitoring Aug 11, 2026, 02:06 PM UTC
There has been an improvement with outbound calls. We continue monitoring.
- resolved Aug 12, 2026, 07:15 AM UTC
We can confirm this issue is fully resolved. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
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