Aircall incident

Inbound Call Issues impacting French and Spanish Numbers

Resolved after 41 minutes, affecting Inbound Calls and eSIM, on April 29, 2026.

monitoring Apr 29, 2026, 02:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 29, 2026, 02:35 PM UTC
Resolved
Apr 29, 2026, 03:16 PM UTC
Duration
41m
Detected by Pingoru
Apr 29, 2026, 02:35 PM UTC

Affected components

Inbound CallseSIM

Update timeline

  1. investigating Apr 29, 2026, 02:35 PM UTC

    We are currently investigating ongoing issues impacting inbound French Numbers.

  2. investigating Apr 29, 2026, 02:42 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 29, 2026, 02:55 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 29, 2026, 02:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 29, 2026, 03:16 PM UTC

    This incident has been resolved.

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