Aircall incident
Salesforce Integration - Calls not logging in Salesforce
Resolved after 34 minutes, affecting Salesforce Integration, on November 10, 2025.
System performance has remained stable during monitoring. We appreciate your patience and understanding while we worked to restore normal functionality. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
Affected components
Update timeline
- identified Nov 10, 2025, 04:04 PM UTC
We have identified an issue preventing some calls from logging in Salesforce, and we're actively working on a fix. We will provide further updates as soon as progress is made.
- monitoring Nov 10, 2025, 04:11 PM UTC
We have implemented a fix, and we observe positive results from our tests. We continue to monitor the service performance.
- resolved Nov 10, 2025, 04:38 PM UTC
System performance has remained stable during monitoring. We appreciate your patience and understanding while we worked to restore normal functionality. If you continue to experience any issues, don’t hesitate to reach out to our Support team for further assistance.
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