Resolved after 1 hour 49 minutes, affecting Inbound Calls and Outbound Calls, on December 22, 2025.
Our telco partner has advised that the issue should be resolved. We are monitoring the results
Affected components
Inbound CallsOutbound Calls
Update timeline
- investigating Dec 22, 2025, 07:56 AM UTC
We are investigating reports of some calls dropping and some facing quality issues
- identified Dec 22, 2025, 08:41 AM UTC
We have identified the issue as coming from one of our Telco providers.
- monitoring Dec 22, 2025, 09:18 AM UTC
Our telco partner has advised that the issue should be resolved. We are monitoring the results
- resolved Dec 22, 2025, 09:45 AM UTC
This incident has been resolved.
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