Resolved after 2 hours 32 minutes, affecting Inbound Calls and Outbound Calls, on March 31, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Inbound CallsOutbound Calls
Update timeline
- investigating Mar 31, 2026, 10:24 AM UTC
We are currently investigating reports of calls being unexpectedly disconnected for users in Germany. Some users may experience dropped calls on both inbound and outbound connections. Our engineering team is actively working to resolve the issue. We will provide updates as more information becomes available.
- identified Mar 31, 2026, 10:38 AM UTC
We applied a routing change for our downstream carrier to mitigate the issue.
- monitoring Mar 31, 2026, 10:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 31, 2026, 12:56 PM UTC
This incident has been resolved
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