Aircall incident

Aircall Workspace In-Call Controls Intermittently Unresponsive

Resolved after 42 minutes, affecting Aircall Workspace (Desktop) and Aircall Mobile App (iOS) and 1 more, on May 29, 2026.

resolved May 29, 2026, 06:57 AM UTC

This incident has now been resolved. If you experience any further problems, please don’t hesitate to contact our support team.

Started
May 29, 2026, 06:14 AM UTC
Resolved
May 29, 2026, 06:57 AM UTC
Duration
42m
Detected by Pingoru
May 29, 2026, 06:14 AM UTC

Affected components

Aircall Workspace (Desktop)Aircall Mobile App (iOS)Aircall Mobile App (Android)Aircall Chrome ExtensionAircall Workspace (Web)

Update timeline

  1. investigating May 29, 2026, 06:14 AM UTC

    We are currently investigating intermittent failures affecting in-call actions and buttons. Some users may experience unresponsive or unreliable controls during active calls. Our team is actively working to identify the root cause and will provide updates as the investigation progresses.

  2. monitoring May 29, 2026, 06:43 AM UTC

    A fix has been implemented for the issue, and the app is functioning normally. We are actively monitoring the situation to ensure system stability and will provide further updates if necessary.

  3. resolved May 29, 2026, 06:57 AM UTC

    This incident has now been resolved. If you experience any further problems, please don’t hesitate to contact our support team.

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